Mike K.'s Review Mike K.
5 Stars

From the time our daughter was an infant, we knew she'd eventually need braces. Tiny mouths and big teeth are never a good combination. When the time...

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Rosa Z.'s Review Rosa Z.
5 Stars

Five stars isn't enough. Dr. Wilson and his staff are amazing people! I've been really happy from the way they have treated my son. The staff is really...

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Casey W.'s Review Casey W.
5 Stars

Dr. Don and his staff could write the book on how to provide stellar customer service! I went into this first appointment as a skeptic, thinking that...

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Emergency Care


How to Take Care of Common Problems with Braces

Find out what to do with orthodontic issues such as pain, sore teeth, loose braces, broken bands, protruding wires, or other problems with your braces. Many of these issues are common, can be addressed at home by you, and don’t require an emergency visit.

  • If you have a pokey wire that is irritating your mouth, cover it with wax or tuck it under the arch wire with a pencil eraser or Q-tip.
  • A loose band or bracket can usually be left in place until you can be seen in our office. Call our office during patient hours when you notice a loose band or bracket and we will schedule you to reattach the loose appliance.
  • A broken or poking archwire can sometimes be slid back around by grasping the wire at the midline and gently pulling it to one side. Call our office, during patient hours, if you do not feel the problem has been resolved properly.

How to Close the ‘Door’ of a Damon Bracket

Use your finger to gently push the door towards your gum line so that it covers the wire.


How to Replace a Lost Spacer

Separators or spacers are used frequently when you first get braces. They are tiny elastic rings that are placed in between two teeth in order to create space for placing bands around some of the teeth. If a separator comes out within one to two days before your next appointment, there usually will still be enough space to place the band. If it is more than a day or two before your next appointment, you can try to replace the spacer yourself. This video will introduce you to separators and teach you how to replace a spacer if it falls out.


Direct Injuries to the Mouth and Teeth

Following a direct injury to your mouth or teeth, whether undergoing orthodontic care or not, immediately ice the injured area and contact your regular dentist as soon as possible. If a tooth has been displaced, knocked out, or fractured, it is best to contact your dentist first, since we may not have the necessary materials required to treat these injuries. If the braces/appliances we provided are dislodged or displaced, we will need to replace or adjust them as soon as possible, after you have seen your general dentist, depending upon the comfort level of the patient.


Emergencies After Office Hours

If an orthodontic emergency arises where the patient is in pain after hours, please call our office at 415-878-0240. Our voicemail recording will provide details regarding who to contact for further assistance.