What Our Patients Are Saying!

Heather M.'s Review Heather M.
5 Stars

Dr. Don is the BEST! I live in Napa, and I chose to drive to Novato for my ortho needs after just one consultation with Dr. Don.

His staff is entirely...

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Review

Darlene Kenny Hayes
Darlene Kenny Hayes

5 out of 5 stars

posted 1 month ago

Dr. Don's office is warm, and so "kid-friendly." We travel all the way from Albany because we know we are seeing the BEST in Dr. Don. He's awesome.....so encouraging, so positive, so pleasant!! (as are all his assistants!)
Staff is always friendly. Things to do for the children in the waiting room, BUT the wait is never very long. The scheduling of appointments is well done.

Melissa Hosking
Melissa Hosking

5 out of 5 stars

posted 5 months ago

Dr. Wilson and his staff are so great! Not only did they give me a great smile, but they were always so nice, funny, and caring--and provided a great atmosphere for everyone around them. They constantly made sure that I was comfortable and relaxed whenever I was there, and with a movie always playing right above me while I was being worked on, I actually had fun, too! It really is the best orthodontist office to be in.

To top it off, Dr. Wilson gave me an AMAZING smile, which, truthfully, I always get complimented on. He is such a perfectionist in his work--at the end of my treatment, he even went so far to make sure to move my teeth a fraction of a centimeter one way to make my teeth perfect! I truly, truly recommend him as an orthodontist.

Jorge Hurtado
Jorge Hurtado

5 out of 5 stars

posted 3 weeks ago

Dr. Don and all his team are simply the best and most professional individuals. They cared for me like a family member and I could not be any happier with the results. I recommend anyone I know to his office because I know they will be treated by a team of caring professionals who love to have fun and make people smile.

Isabelle Bailey
Isabelle Bailey

5 out of 5 stars

posted 3 weeks ago

Don has worked on myself and my oldest son. He came HIGHLY recommended to us by another orthodontist who was retiring and I did my research and went to a number of practices before deciding to work with him. My oldest had a situation which can be tricky and the ultimate outcome isn't really guaranteed but he is 19 now and flashes a pretty handsome grin, if I do say so myself. All that terrible shyness and anxiety about his bite and how he looked (lower teeth closing in front of uppers) has been long ago forgotten. We moved but continued to travel to see him because I just wouldn't go anywhere else. He also happens to be a very nice guy and the office folks are also great.

Maria Lopez
Maria Lopez

5 out of 5 stars

posted 1 week ago

We'll i tink this is the best place i have for my son ALEX LOPEZ he's AUTISTIC and they know how to treat him, , I really I appreciate it everybody in that place are very very nice they treat us with a lot of courtesy thank you dr. Wilson we keep in touch Maria and Alex

Emergency Care


How to Take Care of Common Problems with Braces

Find out what to do with orthodontic issues such as pain, sore teeth, loose braces, broken bands, protruding wires, or other problems with your braces. Many of these issues are common, can be addressed at home by you, and don’t require an emergency visit.

  • If you have a pokey wire that is irritating your mouth, cover it with wax or tuck it under the arch wire with a pencil eraser or Q-tip.
  • A loose band or bracket can usually be left in place until you can be seen in our office. Call our office during patient hours when you notice a loose band or bracket and we will schedule you to reattach the loose appliance.
  • A broken or poking archwire can sometimes be slid back around by grasping the wire at the midline and gently pulling it to one side. Call our office, during patient hours, if you do not feel the problem has been resolved properly.

How to Close the ‘Door’ of a Damon Bracket

Use your finger to gently push the door towards your gum line so that it covers the wire.


How to Replace a Lost Spacer

Separators or spacers are used frequently when you first get braces. They are tiny elastic rings that are placed in between two teeth in order to create space for placing bands around some of the teeth. If a separator comes out within one to two days before your next appointment, there usually will still be enough space to place the band. If it is more than a day or two before your next appointment, you can try to replace the spacer yourself. This video will introduce you to separators and teach you how to replace a spacer if it falls out.


Direct Injuries to the Mouth and Teeth

Following a direct injury to your mouth or teeth, whether undergoing orthodontic care or not, immediately ice the injured area and contact your regular dentist as soon as possible. If a tooth has been displaced, knocked out, or fractured, it is best to contact your dentist first, since we may not have the necessary materials required to treat these injuries. If the braces/appliances we provided are dislodged or displaced, we will need to replace or adjust them as soon as possible, after you have seen your general dentist, depending upon the comfort level of the patient.


Emergencies After Office Hours

If an orthodontic emergency arises where the patient is in pain after hours, please call our office at 415-878-0240. Our voicemail recording will provide details regarding who to contact for further assistance.