We look forward to seeing you!

New patients can text 415-878-0240 to schedule a FREE virtual or in-office consultation.

Karen, RDA

Lab, Comm, Purchasing Coordinator

Karen joined our team in 2005, just 1 year after it opened!

“Overall, it is my goal to provide outstanding customer service with a smile! I really love watching our young patients grow up while helping to improve their confidence and smiles. I am truly grateful to work with such professional and excellent staff and a dedicated doctor from whom I learn so much!”

Karen grew up in Novato and has 3 kids. Her son, Christopher, works with her husband Bill. Her twin daughters attended UC Davis; Melissa is entering the field of marketing and Megan (aspiring future orthodontist) works at our office periodically throughout the year. Karen loves exploring different states while camping with her family. Her Pomeranian, Cody, and 5 chickens also provide daily entertainment!

Rebecca, RDA

Orthodontic Assistant / Asst. Marketing Coordinator

Rebecca grew up in Novato and graduated from Novato High School. She attended Santa Rosa Junior College and became a Registered Dental Assistant at the College of Marin.

“My favorite part about working with Dr. Don and his team is that they are so caring and confident. The warm office atmosphere makes you feel immediately welcomed and comfortable. Dr. Don is intelligent and witty, and I enjoy watching him and the team interact.”  

Rebecca currently lives in Petaluma, and in her free time enjoys hiking, bike riding, yoga and cooking.


Assistant Financial Coordinator

Tiffany was raised in Novato and graduated from San Marin High. She recently moved back to Marin from Fresno to be closer to her family and friends. Tiffany has worked in customer service for nearly ten years and truly enjoys making sure people have the best experience they can possibly have during their visit. Outside fo the office she enjoys spending time with her daughter Bella and their cats, Salt and Pepper.

“My favorite part about working here is knowing that our patients really appreciate our support; as one patient said ‘You guys are the best cheerleaders!’.”


Chief Canine Paw-ficer

Heidi is Dr. Don & Charis’ adorable Havapoo (Havanese/Poodle mix) born 3/25/19. She’s named after their Papillon who lived nearly 17 years…and that Heidi was named after three of Dr. Don’s Grandma’s dogs…the special tradition continues. Heidi has her own Instagram page called #thelifeofheidi2. Check it out and follow if you want some sweet puppy posts to brighten your day!

“Our team loves smiles and I am their favorite canine!” (pun intended)

Heidi was born in Michigan in the loving home of “Grandma” Becky (Pride’s Puppies) and moved to California when she was 8-1/2 weeks old. She loves snuggling, playing with toys, and amusing Dr. Don & Charis while burrowing in pillow caves.