Wonderful staff. All employees, including Don Wilson, are kind and friendly and you never feel rushed or that you are being a hassle if you have lots of questions regarding the procedure, the process, or simply the form you are filing out. I always feel relaxed and confident in the decisions we make together as we think through my children’s dental future.
My family is so happy we chose them as our orthodontist. They’ve done an amazing job physically with the teeth and really meet the emotional needs of my ‘sensitive’ child. Every time we walk out of there, she comes out and says how much she liked talking to them. They’ve been so great and I highly recommend them. Their entire staff goes above and beyond to create a good environment. They are great with responding to emergency appts and communicate well with both me and my child.
My daughter has had the best care with Dr Wilson, Dr Kim and their entire staff. They have supported her through 2 sets of braces, retainers, a bike accident (involving her teeth of course), wisdom teeth removal and more. They have guided, coached and cared for her like family for more than half her life thus far. She enjoys her checkups especially Dr Don with his fun personality, always a huge smile when he see’s her, ready with a hug if you need one and lots of high fives for a job well done.
Above all, they support many families and kids in our community that would have never had the chance for a beautiful smile without them.
Wilson and Kim is wonderful! Each visit is thorough and efficient. They do not push for othondontia until the timing is right for the child. We have always had an excellent experience.
I interviewed several orthodontists in Novato, and I am utterly pleased with the level of expertise & support we have consistently received from doctors Wilson and Kim over the past year. Super friendly staff, extremely knowledgeable, patient & pleasant doctors, and we’re always treated as if we’re celebrities in their practice! 😊 I wholeheartedly recommend doctors Wilson & Kim for top of the line orthodontic care.
How to Take Care of Common Problems with Braces
Find out what to do with orthodontic issues such as pain, sore teeth, loose braces, broken bands, protruding wires, or other problems with your braces. Many of these issues are common, can be addressed at home by you, and don’t require an emergency visit.
- If you have a pokey wire that is irritating your mouth, cover it with wax or tuck it under the arch wire with a pencil eraser or Q-tip.
- A loose band or bracket can usually be left in place until you can be seen in our office. Call our office during patient hours when you notice a loose band or bracket and we will schedule you to reattach the loose appliance.
- A broken or poking archwire can sometimes be slid back around by grasping the wire at the midline and gently pulling it to one side. Call our office, during patient hours, if you do not feel the problem has been resolved properly.
How to Close the ‘Door’ of a Damon Bracket
Use your finger to gently push the door towards your gum line so that it covers the wire.
How to Replace a Lost Spacer
Separators or spacers are used frequently when you first get braces. They are tiny elastic rings that are placed in between two teeth in order to create space for placing bands around some of the teeth. If a separator comes out within one to two days before your next appointment, there usually will still be enough space to place the band. If it is more than a day or two before your next appointment, you can try to replace the spacer yourself. This video will introduce you to separators and teach you how to replace a spacer if it falls out.
Direct Injuries to the Mouth and Teeth
Following a direct injury to your mouth or teeth, whether undergoing orthodontic care or not, immediately ice the injured area and contact your regular dentist as soon as possible. If a tooth has been displaced, knocked out, or fractured, it is best to contact your dentist first, since we may not have the necessary materials required to treat these injuries. If the braces/appliances we provided are dislodged or displaced, we will need to replace or adjust them as soon as possible, after you have seen your general dentist, depending upon the comfort level of the patient.
Emergencies After Office Hours
If an orthodontic emergency arises where the patient is in pain after hours, please call our office at 415-878-0240. Our voicemail recording will provide details regarding who to contact for further assistance.