What Our Patients Are Saying!

Don Wilson, DDS, MSD 5.0 star rating 20 reviews
Rebecca L.'s Review Rebecca L.
5.0 star rating

I've taken my daughter to see Dr. Don for a year now. Today she got the brace off and her underbite has been corrected nicely! It's nice to see her...

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Mike K.'s Review Mike K.
5.0 star rating

From the time our daughter was an infant, we knew she'd eventually need braces. Tiny mouths and big teeth are never a good combination. When the time...

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Mike C.'s Review Mike C.
5.0 star rating

Three people in our family have gotten braces from Dr. Don, two kids and a parent, so we've known him and his practice for about 10 years. All of us have...

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Review

Jen Zarco
Jen Zarco

5 out of 5 stars

posted 3 months ago

Dr. Don and his team are amazing! My son just finished 26 months of treatment and his smile is nothing short of perfect! I am so pleased with his results but even more impressed with the family environment that Dr. Don provides in his practice! I personally was a pacient over 10 years ago and I’m still greeted by everyone on a first name basis! If you are in search of the best orthopedic experience, this is where you need to be. You will not be disappointed!

Finn Zink
Finn Zink

5 out of 5 stars

posted 4 months ago

although i didn’t end up getting work done, Dr Wilson deserves 5 stars for his honest consultation and patient explanation of my teeth. really proves that he wants what’s best for his patients - no pressure to get any work done. thanks!

Kari Myhre
Kari Myhre

5 out of 5 stars

posted 7 months ago

Dr. Don Wilson and his staff have been absolutely wonderful! When we first walked into their office for a consultation, my daughter needed a lot of work in order to get her smile in line but Dr Don assured the both of us that they were up for the task and boy did they exceed our expectations! Not only did we leave their office today braces free (removed earlier than planned) but my daughter was so excited and exclaimed that she felt like a whole new person and loved the person looking back in the mirror. I definitely recommend Dr. Don to anyone, everyone there is full of such caring and vibrant personalities and will take such good care of you or your child’s needs!

Michelle Hampton
Michelle Hampton

5 out of 5 stars

posted 8 months ago

My experience having adult braces from Dr. Wilson and team was Wonderful and left me with a smile I am proud of. His attention to detail and expertise is hard to find. I would highly recommend him anyone looking for a quality orthodontist that wants it done right the first time. His prices are extremely affordable for the latest technology in dental care. The office is creatively designed and the team is a close nit family that makes you feel welcomed and special every time.

Stacey Bruno Migale
Stacey Bruno Migale

5 out of 5 stars

posted 8 months ago

I am a 42 year old woman that had braces when I was younger but my teeth started to shift a few years ago. I had heard that Dr Don was “the best” in Novato so I didn’t bother to check out the competition and went with a complete set of metal braces since I wanted to move things along quickly. I absolutely cannot find fault with anything that their office does. It’s very apparent that they take great strides to ensure that each patient receives the highest quality of care and attention. I am thrilled with the results and am receiving compliments on my *perfect* teeth daily. I’m so happy that I went to “the best” guy in town. Thank you Dr Don for my big, white, beautiful smile!

Your Right to Privacy

Information for Patients Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect 01/01/11, and will remain in effect until we replace it.

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.

Effective Date of This Notice: April 14, 2003 Revised: January 1, 2011

Permitted Uses and Disclosures

We use and disclose health information about you for treatment, payment, and healthcare operations. For example:

Treatment: We may use or disclose your health information to a physician or other healthcare provider providing treatment to you. Example: During the course of your treatment, the doctor determines a need to consult with another specialist in the area. The doctor will share the information with such specialist and obtain input.

Payment: We may use and disclose your health information to obtain payment for services we provide to you. Example: The health insurance company requests information from us regarding medical care given. We will provide information to them about you and the care given.

Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities. Example: We will share information about you with such insurers or other business associates as necessary to obtain these services.

Your Authorization: In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice.

Other Disclosures and Uses

To Your Family and Friends: We must disclose your health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we may do so.

Persons Involved In Care: We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.

Marketing Health-Related Services: We will not use your health information for marketing communications without your written authorization.

Required by Law: We may use or disclose your health information when we are required to do so by law.

Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.

National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to correctional institution or law enforcement official having lawful custody of protected health information of inmate or patient under certain circumstances.

Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, text messages, e-mail messages, postcards, or letters).

Your Rights

Access: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. (You must make a request in writing to obtain access to your health information. You may obtain a form to request access by using the contact information listed at the end of this Notice. We will charge you a reasonable cost-based fee for expenses such as copies and staff time. You may also request access by sending us a letter to the address at the end of this Notice. If you request copies, we will charge you $1.00 for each page, $25.00 per hour for staff time to locate and copy your health information, and postage if you want the copies mailed to you. If you request an alternative format, we will charge a cost-based fee for providing your health information in that format. If you prefer, we will prepare a summary or an explanation of your health information for a fee. Contact us using the information listed at the end of this Notice for a full explanation of our fee structure.)

Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations and certain other activities, for the last 6 years, but not before April 14, 2003. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency).

Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. {You must make your request in writing.} Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.

Amendment: You have the right to request that we amend your health information. (Your request must be in writing, and it must explain why the information should be amended.) We may deny your request under certain circumstances.

Electronic Notice: If you receive this Notice on our Web site or by electronic mail (e-mail), you are entitled to receive this Notice in written form.

Complaints

Complaints about this Notice of Privacy Practices or how Dr. Don Wilson ~ Orthodontics for Children & Adults handles your health information should be directed to our Privacy Official:

7250 Redwood Blvd.
Suite 107 Novato, CA 94945
Phone: (415) 878-0240
Fax: (415) 878-0242

If you are not satisfied with the manner in which this office handles a complaint, you may submit a formal complaint to:

Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201

We cannot, and will not, require you to waive the right to file a formal complaint as a condition of receiving treatment with the practice.

We cannot, and will not, retaliate against you for filing a formal complaint.